Privacy Policy – Solutions CanEdge
Last Updated: September 29, 2025

 

At Solutions CanEdge, we place the highest importance on protecting personal information. This policy is designed to inform you about our practices regarding the collection, use, disclosure, retention, and protection of your personal information, in compliance with Law 25 in effect in Quebec.

 

1. Accountability and Responsible Person

Solutions CanEdge is responsible for the personal information it holds. We have designated a Privacy Officer who ensures compliance with Law 25.

Privacy Officer: Richard Tremblay, President
Solutions CanEdge
Email: info@solutionscanedge.com
Phone: 514-214-3504

 

2. Personal Information Collected

We only collect information necessary to provide our consulting services. This may include:

• Name, first name, and contact details (address, email, phone)

• Professional information (position, company, industry)

• Information related to requested services and business relationships

We do not collect sensitive personal information (e.g., medical records, biometric data), unless required by law and with your explicit consent.

 

3. Purpose of Collection

Personal information is collected and used for the following purposes:

• Delivering consulting services and ensuring client follow-up

• Responding to requests for information or support

• Improving our services and communications

• Meeting legal and regulatory obligations

4. Consent

Your consent is required before any collection, use, or disclosure of personal information. Consent may be explicit (e.g., form, email) or implicit (e.g., service request). You may withdraw your consent at any time, subject to legal obligations.

 

5. Disclosure to Third Parties

Your personal information will not be shared, sold, or rented to third parties without your consent, except:

• With service providers essential to our operations (e.g., IT services, hosting)

• With legal authorities where required by law

6. Retention and Security

We retain your personal information only for as long as necessary for the purposes for which it was collected. Physical, technical, and administrative safeguards are in place to protect your data from loss, theft, or unauthorized access.

 

7. Your Rights

In accordance with Law 25, you have the following rights:

• Right to access your personal information

• Right to rectify incomplete or inaccurate information

• Right to data portability (obtain your information in a structured technological format)

• Right to withdraw your consent to the use of your information

• Right to request deletion of information where permitted by law

To exercise your rights, contact us at info@solutionscanedge.com.

8. Cookies and Similar Technologies

Our website may use cookies to improve user experience and analyze traffic. You can manage or disable cookies in your browser settings.

 

9. Policy Updates

This Privacy Policy may be updated to reflect changes in our practices and legal requirements. The date of the latest update will always appear at the top of this document.

 

10. Contact Information

For any questions or requests regarding this policy or your personal information:

Solutions CanEdge / Richard Tremblay
Email: info@solutionscanedge.com
Phone: 514-214-3504